Frequently Asked Questions

Please feel free to ask if you have any queries. We are providing here the list of "Frequently Asked Questions (FAQ)" to instantly help you out. We are still working to make it better and thanks to your queries which will help us to do the same. Please send us your queries if any.


From wehre I can see a live demo of the product?

It is not always possible to give live demo of the product. We can give you the live demo only if the product is ready with us for demo in our head office. But you can see the demo videos of the product.

How can I see the exact price of the product of my choice?

The exact price is possible only after the sign up. You will have to register yourself to get the exact price, to get quotations, performa invoices and to see demo videos.

How can I download the product's software?

If your purchases have software alone or in combination of the physical product, the software download link will appear in your account, which will be accessible after logging in.

My product is out of stock. What can I do?

In that case you can book the order for the same. The dispatch period is written on every product portfolio.

When you dispatch the material?

After getting your order with full payment. The dispatch period is written on every product even if the product is available in stock or out of stock.

Is there any return policy?

No. The goods once sold will not be return back.

What if I will have any problem in the product after purchase?

You can create a support ticket or send an email to us at [email protected]. Our company will help you out. Warranty is provided if there will be any manufacturing defects.

Do you provide OEM service? or Can you sell without your name and logo?

No. All our hardware and software contain our company's name, logo and contact details etc.

Can I display your products on my website or any other media to sell/marketing?

No. You can't. Unless you are not our authorised agency/frenchies/branch or dealer.

How can I have your agency or dealership?

You can apply for dealership for your interested location/area by filling up the dealership application form. For application form you can send email to [email protected]